We are open for business and our hours have not changed.  If you require service and/or if your elevator needs to be repaired, call us immediately at 914-347-4344 and a mechanic will be there. When you contact us, please let us know if there are any special procedures to enter the building, e.g., someone whom we need to contact upon entering, special protection that needs to be worn, etc. If you have any questions concerning your elevator, please call and speak to us. We are committed to giving you the exceptional customer service to which you are accustomed.

Here at D&D Elevator, nothing is more important to us than the safety, health and comfort of our customers and staff. As the coronavirus (COVID-19) continues to impact our communities, we consider it a responsibility to follow the recommendations issued by the CDC for the greater good of all, including the wearing of gloves and use of face masks when necessary. 

We also want to share with you here some of the guidelines that are being recommended:

• Wash your hands often with soap and water for at least 20 seconds, especially after you have been in a public place, or blowing your nose, coughing or sneezing
• If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol.  Cover all surfaces of your hands and rub them together until they dry
• Avoid touching your eyes, nose and mouth with unwashed hands
• Avoid close contact, social distancing is a must, stand or sit at least six feet apart
• Avoid close contact with people who are sick
• Stay home if you are sick, except to get medical care

If you need additional information regarding Covid-19, we suggest the following resources:

CDC Coronavirus (COVID-19) info

NewYork-Presbyterian Hospital Coronavirus info

CareMount Medical Coronavirus info

OSHA Guidance on Preparing Workplaces for COVID-19 - pdf 

As always, D&D Elevator is committed to your safety and wellbeing and looks forward to serving you during these difficult times.

New York State Governor Andrew Cuomo has approved a bill requiring licensing of the state's elevator mechanics, but, in a deal worked out with the legislature, has delayed its taking effect until January 2022. The "Elevator Safety Act" requires the state Labor Department to license mechanics and others involved in elevator maintenance, other conveyance work, and to participate in more extensive education and training. The bill, which creates a thirteen-member Board of New York State Elevator Safety and Standards, is structured in two parts; part “A” requires the licensing of persons engaged in the design, construction, operation, inspection, maintenance, alteration and repair of elevators and other automated people-moving devices covering cities with a population of less than one million, while part B relates to the licensing of approved elevator agency directors, inspectors, and technicians performing elevator work in the City of New York.

The state’s Department of Labor and the city’s Department of Buildings, respectively, will be responsible for issuing statewide and city-based licenses. The bill was originally written to take effect in June of 2020 but, per recent negotiations, moves up the date for NYC officials to comply with mechanic licensing from three years to two and allows the City's Department of Buildings to enact stricter licensing requirements in the future. Originally introduced in 2011 but failing for years to pass, it finally gained traction following an August 2019 incident in which a man was crushed to death by an elevator in a Manhattan apartment building and sparked mounting pressure to improve safety standards.

Says Bob Schaeffer, D&D Elevator’s president and CEO: “For quite some time now – beginning many years before this bill was even envisioned – D&D has been in compliance with the standards that the law is now defining. Our mechanics have been and are trained using the CET™ (Certified Elevator Technician) program, which is ANSI and ISO accredited, and adheres to federal and state apprenticeship requirements. At D&D, education/training has been and continues to be a top priority.”

An elevator industry veteran, Schaeffer has throughout his career been a strong advocate for education. Among his many accreditations, he served as board president of the National Association of Elevator Contractors (NAEC) and, as Education Chairman, was instrumental in creating the CET certification. This nationally-recognized program provides the elevator industry with the means of obtaining and verifying knowledge and experience requirements related to compliance with industry codes, elevator and escalator specific technical theory, components, and competencies. Most recently, Schaeffer has established a 2,500-sq-ft Elevator Learning Center in Yonkers, NY, minutes north of New York City, with classes taught by highly-experienced and certified instructors.

D&D Can Help!

For the ultimate in peace-of-mind, the experts at D&D Elevator right now stand ready to deliver service to you at the highest level of safety standards! Call (914) 347-4344 with any questions you may have.

What (and Not) to Do when Stuck in an Elevator

When an elevator suddenly lurches to a stop between floors, the typical gut response among passengers is to panic and think about what actions to take to most quickly get out. For many reasons, primary among them being safety, the best thing to do is the exact opposite: Stay calm. Know that the car will not free-fall. Don’t jump up and down or attempt to pry open the doors. Don’t try to escape through the hatch. Instead, use the emergency phone and wait for help. Publicly-available accounts and data show that escape attempts can result in severe injury, sometimes fatal.

During a recent year, New York City’s Department of Buildings reported that 51 people were injured and five died when trapped riders tried to save themselves. Municipal governments are undertaking campaigns to educate the riding public to the proper procedures during entrapment, such as New York City’s “Stay Safe - Stay Put” public awareness campaign – using broadcast ads, print ads, bus shelter messages and a public service video – to encourage riders to remain in stalled cars and wait for help.

As a service to building owners and managers, and other D&D Elevator Maintenance customers, D&D has prepared a comprehensive Safety Guide for Entrapped Passengers, which may be viewed online here and printed as a hard copy for provision to superintendents, co-op/condo boards, etc., for their review and appropriate distribution to tenants.

Download Elevator Safety Guide - 50 kb pdf