D and D Elevator Maintenance


Going Up: Focus on Elevator Safety

D&D Elevator on Thursday, October 7, 2021 at 12:00:00 am 

With the onset of Covid-19 came persistent questions and public concern as to whether, in a pandemic, elevators are safe to use. While information on this subject is currently widely available, now is a good moment to step back and review the topic of elevator safety in general. Although elevators are considered among the safest of all transportation modes, there can be accidents, operational failures and injuries. For building owners and managers, preventing injurious accidents in and around elevators is largely a matter of keeping your equipment properly monitored, maintained and updated. It is also helpful to guide tenants toward safe behaviors via direct communication.

What Building Owners and Managers Can Do

Emergency Call ButtonAs a concerned owner or manager, you can convey safety information to tenants in a number of ways. These include posting suggestions in cabs, lobbies, landings, and communal gathering spots around the property, placing copies in mailboxes, and having handouts distributed by doormen and facilities staff. You can provide copies to superintendents, co-op/condo boards, etc., for their review and appropriate distribution to tenants. If the building maintains a tenant database for newsletters, such suggestions can be emailed as attachments that can be printed and retained. 

Top Tips


Advise tenants, that, if they are caught between floors in a suddenly-stopped elevator, the car will not free-fall; that they should remain calm, not jump up and down, attempt to pry open the doors or escape via the ceiling hatch, but instead stay put, use the emergency phone, and wait for help.

For the convenience of building owners and managers, D&D has prepared an Elevator Safety Guide for posting in your cabs, advising passengers what do to in the event they find themselves entrapped.

Download Safety Guide HERE - pdf will open in new window

in case of fireSignage

Raise awareness of fire safety and evacuation signage around the property, strongly emphasizing, in the event of fire, never to call or board an elevator and always instead take the stairs 

Child & Pet Safety

Prompt tenants to caution young children that elevators are not “rides” for amusement and can be potentially dangerous; to emphasize the necessity for always keeping their hands and feet clear of moving doors; to show them how to use the emergency button and telephone in the event they become entrapped alone. Assure children that the car will not “crash,” and that there will be plenty of air to breathe and instant emergency lighting in the event of a power outage.

Remind tenants, including children, that, in an elevator, pets should always be held or restrained and attention paid that dog leashes not become entangled in the doors.

Move-Ins and Outs

Advise tenants doing their own moving work to wear well-fitting shoes with good traction to avoid slipping and tripping in the elevator; to avoid baggy and loose clothing that could become trapped in the doors; to wear thick gloves to protect fingers and improve grip; and to never jam objects into the doors to force them into open position. And, that best practice for heightened protection of passengers and pets, and to prevent damage to the cab, is to attach some type of padding to the walls. 

Flood Damageflood

During the recent tropical storm Ida, if your building’s machine room or pit experienced flooding, even though the water long ago receded, there may have been damage to various components that could result in a safety issue. Best would be to schedule an inspection of your equipment to make sure it’s safe and not causing a possible future shutdown, disruption of service, and costly emergency repair.

Talk To Us – We Will Help!

At D&D, our friendly team stands ready to support you in achieving the best-possible safety protocols for your elevators and update you on the very latest techniques. Call (914) 347-4344, email Support@DDElevator.com