As the billing Tablet Ticket & Billing Administrator, Casey has a variety of duties that include but are not limited to monitoring completed job tickets within the database, reviewing each ticket to ensure that it has the proper information, works with field technicians to correct information and edits tickets when necessary. Also, she designates each ticket for the proper status. On a daily basis, she prepares all the billing for repair and testing proposals.
Casey joined D&D in June of 2008 as the Accounts Payable Administrator, focusing on building close day-to-day relationships with the company's vendors and customers and addressing their concerns. She is a graduate of Hartwick College in Oneonta, NY and holds two Bachelor's degrees, respectively, in Business Management and in Anthropology Studies with a concentration in African Studies.
Since joining D&D, Casey's position has expanded, she reports directly to Rolf Wessel, D&D's Director of Finance & IT Manager.