D&D is our favorite elevator company. We have worked with a lot of elevator companies in the last 40-plus years of our business, but never with any that has been as responsive, trustworthy and responsible as D&D Elevator. Robert Schaeffer, the president, is so knowledgeable, so involved in every project, and yet so down-to-earth and accessible, that he is truly remarkable.

I have been working with Michael Bonardi and D&D  Elevator for the last seven years. During this time, D&D has  completed major elevator modernizations in several of our occupied  multifamily properties under accelerated schedules, often with only one  elevator in each building. D&D has always provided exceptional  service and first-class quality at a very competitive price. They have  helped me to standardize equipment across our portfolio to facilitate future maintenance. Their monthly service after the modernizations has been  like clockwork. As a company that contracts with hundreds of vendors each year to renovate and maintain our properties, I can say that D&D Elevator is of the most dedicated and dependable of any of the vendors we  work with. 

We were satisfied with our former elevator maintenance company until it closed. An independent consultant recommended D&D and we now know what we were missing.  We are beyond pleased with D&D's comprehensive technical knowledge and customer service including its representation on the owner's behalf with the NYC Department of Buildings. We recommend D&D enthusiastically.

D&D Elevator has been servicing eleven elevators in two of the cooperatives that we manage. The company inspects and services the elevators monthly and we have few problems with our elevator equipment. When something does go wrong the company is responsive and a crew is sent on a timely basis to make any necessary repairs. Our boards are pleased to renew their contracts with D&D.” 

I wanted to thank the entire team at D&D and you, Scott, as we received final inspection today and both of our elevators are up and running!!  I have heard nothing but praise from our residents. A special recognition is more than deserved for the outstanding work by your team, Brandon and Christian, who have been most diligent from the start.   I could never say enough about how their friendliness and sensitivity to our residents made this a painless process -we will miss them!  I also thank Deborah, Eric and Anthony for their enormous help in the last few weeks given the delay by the City of Yonkers.  Scott, of course, your guidance and expertise has been invaluable.  Please thank Marshall Alarm as well for expediting the smoke alarm system in an impossible time frame! Michael, you managed our residents’ expectations beautifully- not only are our elevators so much faster, but they are 100% quieter!  And Carlos, thanks to your team- these elevator interiors are just beautiful!