As a Sales & Customer Service Representative, Tom participates and works within the operational systems. Tom has developed and maintains a comprehensive prospect database with a focus on the overall sales & marketing goals and objectives, presents sale proposals to customers and consultants. Among his many duties he also performs detailed surveys of site conditions and reconciles information with bid specifications, architectural drawings and project plans.
He started working in the family business, the original Universal Elevator located in Manhattan, at a very early age. When he was approximately 17, he worked in the office filing. While in college, he learned additional aspects of the elevator industry by working as a field helper in the summers. After college, he joined the company full time in the engineering department and thereafter had ever increasing and escalating positions in the organization. During this time, he assisted in the creation of a separate company that developed controllers based on GE programmable logic controllers (PLC's). He held the position of Vice President at Universal prior to the company being sold.
Prior to joining D & D, Tom consulted with various elevator companies in assisting with diagnostics and troubleshooting of the GE PLC's.
Tom graduated from Brown University with a BS in Electrical Engineering and a BA in Economics.